Important notice: The Portuguese version of this Policy, available at chatcheck.in/cookies, is the original and prevailing version. In case of any conflict, the Portuguese text shall prevail.
This Cookie Policy supplements the Privacy Policy and describes, in compliance with the LGPD (Law no. 13,709/2018) and the Marco Civil da Internet, which storage technologies we use on the website and Platform dashboard, their purposes, durations, and how you can manage them.
"Cookies" are small files that a website stores in your browser to recognize you or remember preferences. In addition to traditional cookies, we also use:
For the purposes of this policy, all of these mechanisms are jointly referred to as "cookies".
We classify cookies into four categories. Only the "essential" category is required for the operation of the Platform — all others can be accepted or rejected by you.
The table below describes each cookie/storage that may be created during the use of the Platform:
| Name | Type | Provider | Purpose | Duration | Category |
|---|---|---|---|---|---|
auth_token |
localStorage | Chat Check-in | Authentication token of the logged-in user | Until logout (max. 7 days) | Essential |
auth_user |
localStorage | Chat Check-in | Cache of basic user data (id, email) to avoid redundant requests | Until logout | Essential |
cookie_consent |
localStorage | Chat Check-in | Your cookie preferences (which categories you accepted) | Permanent, until you clear | Essential |
current_bot_id |
sessionStorage | Chat Check-in | Currently selected bot in the dashboard (for accounts with multiple bots) | Session (closes when browser closes) | Functional |
cal:lastView:* |
sessionStorage | Chat Check-in | Last month viewed in the bookings calendar | Session | Functional |
| Sentry SDK | Script via CDN | Sentry (US) | Platform error and performance telemetry | Session | Analytical |
youtube-nocookie.com |
Embedded iframe | YouTube / Google (US) | Playback of demo videos via YouTube's privacy-enhanced mode — no advertising tracking cookies are set unless the video is played | Session | Functional |
| Stripe cookies | 1st/3rd party cookie | Stripe (US/IE) | Fraud prevention and checkout security (loaded only during payment flow) | Up to 1 year | Essential |
Some of the providers listed above (Sentry, YouTube/Google, Stripe) process data in the United States. These international transfers follow what is set forth in section 8 of the Privacy Policy (LGPD art. 33, standard contractual clauses and, where applicable, prohibition on use for model training).
On first access to the site, we display a banner with three options:
You can review your choice at any time by clicking the button below. Changes apply from the next navigation onward (in some cases, consent becomes effective immediately without requiring a page reload).
Opens the panel to adjust which categories you accept or reject.
You may also block cookies directly in your browser settings — but note that disabling essential cookies may compromise the operation of the Platform (e.g., preventing login).
This Policy may be updated to reflect technological or regulatory changes. The current version is always available at chatcheck.in/en/cookies and the date of the last revision is shown at the top of this page.
Questions about cookies, exercise of rights, or processing of personal data: [email protected] (Data Protection Officer — DPO).